Privacy Policy

Effective Date: 01.02.2025

Osam Logistics LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients, website visitors, and business partners. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website www.osamlogistics.com or use our logistics services.

By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our logistics services:

1.1. Personal Information

When you interact with us, we may collect the following personal information:

  • Name, company name, and job title
  • Email address and phone number
  • Billing and shipping addresses
  • Payment details (processed securely via third-party providers)
  • Any other information you provide voluntarily through our contact forms or communication channels

1.2. Non-Personal & Technical Information

When you visit our website, we may collect non-personal data automatically, including:

  • IP address
  • Browser type and version
  • Pages visited, time spent on pages, and navigation patterns
  • Device type and operating system
  • Cookies and tracking data (see Section 5: Cookies & Tracking Technologies)

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our logistics services (including freight transportation, warehousing, customs processing, and e-commerce fulfillment)
  • To communicate with you regarding inquiries, service updates, and account management
  • To process payments and fulfill orders securely
  • To improve website functionality and user experience
  • To comply with legal and regulatory requirements
  • To prevent fraud, unauthorized access, and security threats
  • To send marketing communications and promotional offers (only if you have opted in)

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Third-party service providers (e.g., payment processors, cloud storage providers, logistics partners) who help us operate our business
  • Government authorities or law enforcement agencies when required by law
  • Business partners when necessary to fulfill your logistics needs
  • In case of a business transfer, such as a merger, acquisition, or sale of assets, where your information may be part of the transaction

All third parties are contractually obligated to handle your information securely and only for specified purposes.

4. Data Security & Retention

We take industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse, including:

  • SSL encryption for secure data transmission
  • Access control & authentication to prevent unauthorized access
  • Regular security audits and compliance checks

We retain your data only as long as necessary for business operations and legal compliance. Once data is no longer needed, it is securely deleted.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Used to analyze website traffic and improve performance
  • Marketing Cookies: Used for personalized advertising (if applicable)

You can manage cookie preferences via your browser settings. However, disabling cookies may affect website functionality.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Correction: Update or correct inaccurate information
  • Right to Deletion: Request deletion of your data (subject to legal obligations)
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Obtain a copy of your data in a structured format
  • Right to Object to Marketing: Opt out of marketing emails at any time

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the “Effective Date” updated. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

📍 Osam Logistics LLC 7901 4TH ST N STE 300 ST. PETERSBURG, FL. US 33702
📧 Email: [email protected]